To make your experience as smooth as possible, I will assist you and answer your questions with my suggestions from the beginning until you receive your dress. But this is not the end. Also If you would have any question or issue about your dress after you receive it, just let me know and I will be keep in touch with all my care.
When you will receive your dress, if something makes you unhappy, You must let me know about it in 3 DAYS after you receive your package and let’s talk and understand what is the issue.
If there is a mistake from MY SIDE then I can accept a return for fix, remake or full refund. The returned dress should be in completely new, unworn, good condition (no dirt, no perfume, no lipstick no cigarette smell, no stain, no damage etc.) and it's in original package. The return needs to be made in 3 Days upon the agreement of return.
But please understand, I cannot refund RETURN SHIPPING cost.
Standard size or custom size are both acceptted for prom dresses, if you need custom color/size,please tell your measurements /the color you want when placing your order or provide your measurements via email after placing your order .
Bust______ cm/inch
Waist______cm/inch
Hip:_______cm/inch
Height with Shoes :_______cm/inch ( height is from your top head to your toe,without shoes)